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Faq

Uploading an item for sale on ChicResale is a straightforward process. Here's a step-by-step guide to ensure your item listing is complete, accurate, and compliant with the platform's rules:

    Step-by-Step Guide to Uploading an Item on ChicResale

  1. 1. Add Clear Photos

    • Upload between 1 to 9 clear, sharp photos of the item. Make sure the photos accurately represent the item's condition.

  2. 2. Title and Detailed Description

    • Create a descriptive title for your item.

    • Write a detailed description, including any defects, alterations, or missing parts.

  3. 3. Select the Appropriate Category

    • Choose the correct category for the item you’re selling. This is important for search visibility and shipping options.

  4. 4. Competitive Pricing

    • Set a competitive price for your item.

  5. 5. Check Shipping Options

    • Review the shipping options available for your item.

  6. Additional Guidelines for Uploading

  7. Correct Item Category: Ensure your item fits into existing ChicResale categories. The category affects shipping options and parcel sizes.

    • Example categories:

    • Curling Iron: Women > Beauty > Beauty Tools > Hair Styling Tools

    • Men's Running Shoes: Men > Shoes > Sports Shoes > Running

    • Decorative Cushion: Home > Textiles > Cushions

    • Note: Children's books should be listed under “Entertainment > Books > Kids & Young Adults,” not the Kids category.

  8. Custom Shipping and No Shipping: Available only for items in the heavy category.

  9. • Avoid Duplicate Listings:

    • Create one listing if you have multiple identical items, mentioning the quantity in the description.

    • If items differ in size or color, include photos of labels and different angles to distinguish them.

  10. • Specific Requirements:

    • Books must have an ISBN.

    • Age-rated items like video games must show their rating label in photos.

  11. Quality Checks and Compliance

    • Once uploaded, your item may undergo automatic screening to ensure it adheres to the Catalogue Rules and selling guidelines.

    • Once uploaded, your item may undergo automatic screening to ensure it adheres to the Catalogue Rules and selling guidelines.

    • Duplicate listings are not allowed.

  12. Final Checks Before Listing

    • Ensure items are clean and presentable.

    • Verify that electronic items are safe and functional.

    • Include all necessary components such as manuals or instructions.

By following these steps and guidelines, you can effectively list your items on ChicResale, ensuring they are attractive to potential buyers and compliant with the platform's policies.

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