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Faq

Creating a compelling and accurate description for your item on ChicResale is essential for attracting potential buyers and ensuring a smooth transaction. Here are some tips to craft a detailed and effective item description:

    Crafting the Item's Title

  1. 1. Be Specific and Descriptive:

    • Include key details like the brand, color, type, and any unique features of the item.

    • Example of a good title: "New Pink Zara Mini Evening Dress"

    • Avoid vague or generic words like 'nice', 'pretty', or 'good'.

    • Example to avoid: "Very Nice Dress"

  2. Writing a Detailed Description

  3. 1. Accurate Information:

    • Provide thorough and accurate details about the item. Don't omit any important information.

    • Highlight specifics that would matter to a buyer.

  4. 2. Item Measurements:

    • Include precise measurements of the item. This helps buyers understand the size and fit.

  5. 3. Materials:

    • Mention any additional materials used in the item besides the main ones selected during upload..

  6. 4. Alterations and Repairs:

    • Detail any alterations, repairs, or tailoring the item has undergone.

  7. 5. Brand Label and Missing Parts:

    • Note if the brand label is missing or if there are any other missing parts.

  8. 6. Flaws and Defects:

    • Clearly describe any flaws such as marks, stains, holes, tears, scratches, fraying, pilling, creases, stretching, faded color, or odors.

    • Honesty is crucial. Buyers can request returns if the item significantly differs from the description.

  9. 7. Brand Consistency:

    • Stick to the brand name you’ve selected in the brand field. Do not hashtag or mention other brands in the description.

    • Ensure accuracy in brand names, avoiding confusion with similar-sounding brands.

  10. Important Reminders

  11. Consistency with Photos: Ensure the description matches what's shown in the photos, especially regarding defects or unique features.

    Catalogue Rules Compliance: Avoid including unrelated brand names in the description to comply with ChicResale's Catalogue Rules.

    Correct Brand Selection: Be careful when selecting the brand name. Ensure the brand mentioned matches the actual item to avoid misleading buyers.

By following these guidelines, your listing will be more discoverable and appealing to buyers, increasing your chances of a successful sale. Remember, clarity and honesty in your description not only help in selling your item faster but also build trust with potential buyers.

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