Choosing Item Condition

Selecting the correct condition for your item on Chic Resale is crucial as it directly affects how potential buyers perceive and find your listing. It's important to be as objective and honest as possible to ensure a smooth transaction and avoid issues such as order cancellations or returns. Here's a detailed guide to help you accurately choose the item condition:

Detailed Guide to Item Conditions

1.      New with Tags:

·       The item is just as it would be in a store.

·       Tags are still attached, and/or it's in its original packaging.

·       Never used and has no flaws.

2.     New without Tags:

·       Brand new condition, but lacking the tags or original packaging.

·       Never used and has no flaws.

3.    Very Good:

·       Used only a few times and maintains a great appearance.

·       Might have minor imperfections, which should be clearly shown and described in the listing.

4.    Good:

·       Frequently used and may show signs of wear.

·       Any signs of wear should be clearly shown and mentioned in the listing.

5.    Satisfactory:

·       Heavily used and has noticeable defects.

·       Defects must be clearly shown and described in your listing.

Handling Listings with Flaws

1.      Photographing Flaws:

·       Upload a clear photo of each flaw. If there are multiple flaws, provide a separate photo for each.

2.     Describing Flaws:

·       Provide detailed descriptions of the flaws in the item’s description.

Examples of Flaws to Mention

·       Scuffs or marks

·       Stains

·       Holes or tears

·       Missing parts

·       Broken zippers

·       Odors

·       Alterations, stretching or shrinkage

·       Fading or discoloration

Additional Tips

·       Err on the Side of Caution:

·       If in doubt, it's safer to choose a poorer condition. This helps avoid disputes over the item's condition.

·       Compliance with Chic Resale Rules:

·       Be aware that ChicResale may hide listings if the condition chosen is incorrect.

·       Familiarize with Sellable Items:

·       Review Chic Resale's guidelines on what can be sold to ensure your item meets their criteria.

By carefully assessing and accurately describing the condition of your item, you not only adhere to Chic Resale's standards but also build trust with buyers, potentially leading to a quicker and smoother sale.